Sufficient infrastructure for information and communications technology (ICT) and a well-established policy are necessary factors for smooth implementation of telemedicine. However, despite these necessary conditions being met, there are situations where telemedicine still fails to be accepted as a system due to the low receptivity of stakeholders.

In this study, we analyse stakeholders’ resistance to an organization’s implementation of telemedicine. Focusing on the physicians’ interests, we propose a strategy to minimize conflicts and improve acceptance.

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Keywords

Telemedicine, physician, resistance, agreement, Delphi study